Terms of Service

1. Acceptance of Terms

By accessing or using the Ubicio platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Ubicio is an operational insights platform that helps teams capture, analyze, and share knowledge from workplace conversations. The Service includes features for:

• Capturing and processing team communications
• Extracting insights and lessons learned
• Managing organisational knowledge
• Integrating with third-party services (e.g., Slack)

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3.3 Account Termination

You may request deletion of your account at any time through your account settings. Account deletion is subject to a 25-day grace period during which you may cancel the deletion request.

4. Organisational Access

Access to the Service is provided through your organisation. Your organisation administrator controls:

• Who can access the Service within your organisation
• What features are available to users
• Data retention and access policies

Your use of the Service is also subject to your organisation's policies and any agreement between your organisation and Ubicio.

5. Acceptable Use

5.1 You Agree Not To:

• Use the Service for any illegal purpose or in violation of any laws
• Violate or infringe other people's intellectual property, privacy, publicity, or other legal rights
• Transmit any material that is defamatory, obscene, or otherwise objectionable
• Attempt to gain unauthorized access to the Service, user accounts, or computer systems
• Interfere with or disrupt the integrity or performance of the Service
• Use automated means (bots, scrapers) to access the Service without permission
• Reverse engineer or decompile any part of the Service

5.2 Content Standards

Any content you submit to the Service must comply with these Terms and must not contain viruses, malware, or other harmful code.

6. Intellectual Property

6.1 Our Rights

The Service and its original content, features, and functionality are owned by Ubicio and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Rights

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute that content solely for the purpose of providing the Service.

7. Third-Party Integrations

The Service may integrate with third-party services (e.g., Slack). Your use of these integrations is subject to the terms and privacy policies of those third-party services. We are not responsible for the practices of third-party services.

8. Data Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

9. Disclaimers

9.1 Service Availability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

9.2 AI-Generated Content

The Service uses artificial intelligence to generate insights and content. AI-generated content may contain errors or inaccuracies. You should review and verify any AI-generated content before relying on it.

10. Limitation of Liability

To the maximum extent permitted by law, Ubicio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Ubicio and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the Service or violation of these Terms.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Body].

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and Ubicio regarding our Service and supersede and replace any prior agreements we might have had regarding the Service.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@ubicio.com
Address: [Your Business Address]